Terms and conditions
Version of 10 August 2026
§ 1. General provisions
- The online shop available at trybnocny-en.selldi.pl (hereinafter: “the Shop”) is operated by Tryb Nocny, Nocna 12, 50-001 Wrocław, e-mail: kontakt@selldi.pl (hereinafter: “the Seller”).
- These terms and conditions set out the rules for using the Shop, placing orders, delivery, payment, withdrawal from the contract and complaints.
- These terms and conditions are made available free of charge in a manner that allows them to be downloaded, stored and printed.
- To use the Shop, a device with internet access, an up-to-date web browser and an active e-mail address are sufficient.
§ 2. Definitions
- Customer — a natural person with full capacity to perform legal acts, a legal person or an organisational unit that uses the Shop;
- Consumer — a Customer who is a natural person making a purchase not directly connected with their business or professional activity; the provisions concerning the Consumer also apply to a natural person running a business for whom the purchase is not of a professional nature;
- Goods — a product presented in the Shop;
- Sales contract — a distance contract concluded between the Customer and the Seller via the Shop.
§ 3. Services provided by electronic means
- The Seller provides the following services free of charge: maintaining the Customer account, the shopping cart, the order form and — after separate consent has been given — the newsletter.
- Creating an account is not required to place an order; purchases can also be made without registering.
- The Customer may at any time cancel the account or unsubscribe from the newsletter by contacting the Seller or by using the relevant function in the Shop.
- The Customer is prohibited from providing unlawful content.
- Complaints concerning the operation of the Shop may be submitted to the Seller's e-mail address; a reply will be given within 14 days.
§ 4. Placing orders
- Orders may be placed 7 days a week, 24 hours a day.
- To place an order, the Customer adds Goods to the cart, provides the data necessary to fulfil the order, selects the delivery and payment method, and then confirms the order using a button indicating an obligation to pay.
- The presentation of Goods in the Shop constitutes an invitation to conclude a contract. The sales contract is concluded when the Seller confirms that the order has been accepted for fulfilment (by e-mail).
- If fulfilment of the order proves impossible (e.g. because the Goods are unavailable or due to an obvious error in the price), the Seller will inform the Customer without undue delay and the funds paid will be refunded.
§ 5. Prices and payments
- All prices are given in euro (EUR) and are gross prices (they include the VAT due).
- The price shown next to the Goods at the time the order is placed is binding on both parties.
- The available forms of payment are presented during the ordering process, before the order is confirmed.
- At the Customer's request, the Seller issues an invoice — the invoice details (including the VAT number (tax ID)) must be provided when placing the order.
§ 6. Delivery
- The available delivery methods, their costs and any free delivery threshold are presented in the cart and on the Delivery page.
- Delivery is carried out within the territory of the Republic of Poland.
- The dispatch time stated next to the Goods is counted in business days from the date the payment is credited (and for cash on delivery — from confirmation of the order).
- It is recommended that the parcel be checked in the presence of the delivery person; in the event of damage, it is advisable to draw up a damage report — this will make it easier to handle the complaint, although it is not a condition for submitting one.
§ 7. Right of withdrawal from the contract
- The Consumer may withdraw from the sales contract without giving any reason within 14 days of the day on which the Consumer, or a third party other than the carrier indicated by the Consumer, takes possession of the Goods.
- To meet the deadline, it is sufficient to send the statement before the deadline expires — by post to the Seller's address or by e-mail to kontakt@selldi.pl.
- The statement may be made in any form; the following model may be used:
“I hereby give notice that I withdraw from the sales contract for the following goods: … . Date of receipt: … . Name and surname, address, order number, date, signature (if the statement is sent on paper).” - The Seller will refund all payments received, including the cost of the cheapest delivery method offered, without undue delay and no later than 14 days after receiving the statement — however, the Seller may withhold the refund until it has received the Goods back or proof that they have been sent back.
- The Consumer shall send back the Goods without undue delay and no later than 14 days after submitting the statement. The direct costs of returning the Goods are borne by the Consumer.
- The Consumer is liable for any diminished value of the Goods resulting from using them in a manner beyond what is necessary to establish their nature, characteristics and functioning.
- The right of withdrawal does not apply in the cases specified in Article 38 of the Consumer Rights Act of 30 May 2014 (ustawa o prawach konsumenta), among others where the subject of the performance is a non-prefabricated item, made to the Consumer's specifications or serving to satisfy their individual needs, an item liable to deteriorate rapidly, or an item supplied in sealed packaging which cannot be returned after opening for health protection or hygiene reasons.
§ 8. Complaints (lack of conformity of the Goods with the contract)
- The Seller is obliged to deliver Goods in conformity with the contract and is liable to the Consumer for any lack of conformity of the Goods with the contract under the rules set out in Chapter 5a of the Consumer Rights Act (ustawa o prawach konsumenta).
- The Seller is liable for any lack of conformity existing at the time of delivery and becoming apparent within 2 years of delivery of the Goods.
- A complaint may be submitted by e-mail to kontakt@selldi.pl or in writing to the Seller's address, stating: the order number, a description of the lack of conformity and the request (repair or replacement; in cases provided for by law — a price reduction or withdrawal from the contract).
- The Seller will respond to the complaint within 14 days. Failure to respond within this period means that the complaint has been accepted.
- The Seller collects the Goods subject to the complaint at its own expense or indicates how they are to be sent back — the cost of sending back Goods subject to a justified complaint is borne by the Seller.
- The detailed returns and complaints procedure is described on the Returns and complaints page.
§ 9. Reviews of Goods
If the Shop publishes reviews of Goods, the Seller ensures that they come from persons who have actually purchased the Goods concerned (verification that a review is linked to a purchase). Reviews are neither sponsored nor filtered on the basis of their rating.
§ 10. Personal data
The controller of the Customers' personal data is the Seller. The rules for processing data and the rights of data subjects are described in the Privacy policy.
§ 11. Out-of-court dispute resolution
The Consumer may use out-of-court methods of handling complaints and pursuing claims, including the assistance of a municipal or district (powiat) consumer ombudsman (miejski lub powiatowy rzecznik konsumentów), the voivodeship inspectorates of the Trade Inspection (wojewódzkie inspektoraty Inspekcji Handlowej), including permanent arbitration courts (stałe sądy polubowne), and the free consumer helpline (infolinia konsumencka). Using these procedures is voluntary for both parties.
§ 12. Final provisions
- Matters not regulated herein are governed by Polish law, in particular the Civil Code (Kodeks cywilny) and the Consumer Rights Act (ustawa o prawach konsumenta). No provision of these terms and conditions excludes or limits the Consumer's rights under mandatory provisions of law.
- The Seller may amend these terms and conditions for important reasons (changes in legislation, changes in payment or delivery methods, organisational changes). Orders placed before the amendment are governed by the terms and conditions in the wording in force on the date the order was placed. Customers who have an account will be informed of the amendment by e-mail at least 14 days in advance.
- These terms and conditions apply from 10 August 2026.